Articles

Managed Services

Managed Services allows us to help prevent issues before they become costly projects. We offer managed support packages with various options so you can pick the support package that works best for you!

Our Managed Service packages include a small, low resource agent that runs on your computer. It will detect and notify us about critical issues occurring on your computer. Plan subscribers will benefit by receiving faster repairs, quicker access to support, and an overall higher quality of service.

We have 4 plans to choose from with prices starting at only $59 per year

  • Plan1: Monitoring Basic
    Our Monitoring Basic Plan offers 24/7 monitoring of your computer hardware and security. This plan notifies us of any alerts your computer may be giving, allowing us to be proactive instead of reactive. This plan does not include managed antivirus software.
  • Plan2: Monitoring Plus
    Our Monitoring Plus Plan includes all features of Plan 1 along with our fully managed antivirus. This is the perfect hybrid of basic monitoring plus antivirus/malware protection.
  • Plan3: Essentials
    This plan is for the SOHO. We understand the pains of getting started and small budgets. This plan offers the features from plans 1 & 2 PLUS Windows and 3rd party updates, and daily safety/health checks.
  • Plan 4: Complete Care
    Our Complete Care Plan includes everything in the previous plans as well as included Remote Support. The great thing about this is that 90% of repairs and maintenance can be done remotely. This saves you money! If it’s determined that a repair cannot be completed remotely in a timely manner, we will schedule a service appointment which will be billed at a reduced hourly rate.

Call us at (717) 354-4272 for more details and current pricing on these valuable services.
Or click the image below and send us an email.

**Plans do not include hardware repairs, new PC setups, and data recovery. Other exclusions may apply.
These are intended only to help monitor and maintain your system. Call us for details.

Install Agent Now

Leave a Reply

Your email address will not be published. Required fields are marked *