HP Recalls 101K Notebook Batteries

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HP is disclosing that they are recalling thousands of their notebook lithium batteries. According to The Verge, the devices impacted include HP ENVY, HP ProBook, HP Pavilion and Compaq Presario’s that were purchased between March 2013 to October 2016. HP has created a recall and replacement site, which can be accessed here. It is most certainly […]

Tech Support Scams! Part 2

Posted Leave a commentPosted in Scams

As I mentioned yesterday, tech support scams are rampant. But you need to be very aware, they are also changing tactics almost on a daily basis. While the latest seem to be a result of either a hijacked browser or an infected website, the earlier version that was so prominent (and still in use, just a little […]

Tech Support Scams!

Posted Leave a commentPosted in Scams

Lately I’ve been getting a flood of systems from people who have been targeted for these types of tech support scams. These seem to come from two different methods: They receive a phone call purporting to be someone from Microsoft or some other legitimate company, or… They go to what is normally a legitimate website […]

Memory versus Storage

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I often talk to customers who, when discussing their computer problems, have a misunderstanding of these two words; Memory and Storage. It’s important to understand the difference. This description will cover this topic with a “very wide paint brush”, so to speak. It’s not intended to be exhaustive by any means. There are always nuances […]