Q & A Regarding Windows 7 Ending of Support

Windows 7 support is ending in January 2020

You’ve heard the news, but what exactly does this mean to you? Can I continue to use my computer with Windows 7? Is it safe? Will Windows stop working? The information below is adapted from Microsoft. If you have any questions, please feel free to contact me either by email or call the store at (717) 354-4272

CSA Tech Solutions has 20+ years setting up computer systems and operating systems. We would be happy to assist you with any upgrade needs you have.

NOTE: If you receive a phone call from ANYONE telling you you need to allow them to upgrade you or else, HANG UP!

Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support… The specific end of support day for Windows 7 will be January 14, 2020. After that, technical assistance and software updates from Windows Update that help protect your PC will no longer be available for the product. Microsoft strongly recommends that you move to Windows 10 sometime before January 2020 to avoid a situation where you need service or support that is no longer available.

Q. What does end of support mean for me?

A. After January 14, 2020, if your PC is running Windows 7, it will no longer receive security updates. Therefore, it’s important that you upgrade to a modern operating system such as Windows 10, which can provide the latest security updates to help keep you and your data safer. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support.

Q. What should I do?
A. For most Windows 7 users, moving to a new device with Windows 10 will be the recommended path forward. Today’s PCs are faster, lightweight yet powerful, and more secure, with an average price that’s considerably less than that of the average PC eight years ago.

Q. Can I upgrade my existing PC to Windows 10?

A. To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10. As an alternative, compatible Windows 7 PCs can be upgraded by purchasing and installing a full version of the software.

Q. How can I upgrade to Windows 10 for free?

A. The Windows 10 free upgrade offer ended on July 29, 2016. To get Windows 10 you will need to either purchase a new device or, if you have a compatible PC, purchase a full version of the software to upgrade your existing device. We recommend that you don’t install Windows 10 on an older device, as some Windows 7 devices are not compatible with Windows 10 or could experience reduced feature availability.

Q. What happens if I continue to use Windows 7?

A. If you continue to use Windows 7 after support has ended, your PC will still work, but it will become more and more vulnerable to security risks and viruses. Your PC will continue to start and run, but you will no longer receive software updates, including security updates, from Microsoft.

Again, please feel free to contact us with questions or concerns.

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